About Us

Quality rentals to get you moving!

Culture and hard work created Prime Car Rental
Our guiding principles, and humble beginning, revolve around personal honesty and integrity. We believe in strengthening our communities one neighborhood at a time, serving our customers as if they were our family, and rewarding hard work. What does this mean to our customers? We’re there when you need us.We take an active role in sustainability, not only because it’s smart for our business, but because we believe in making the world a better place for future generations. Because of our size, we are in a unique position to foster innovation, advance research and test market-driven solutions.

img-displayWe know that our customers have a wealth of options to choose from. At Prime Vip Car rental, we aim to be competitive with the market in terms of price, and provide a wealth of flexibility and dedicated care to our loyal customers. That’s why we often come up with interesting special offers to ensure that you get the best value deal with quality service.

TESTIMONIALS

  • Happiness does not come from doing easy work but from the afterglow of satisfaction that comes after the achievement of a difficult task that demanded our best.Theodore Isaac Rubin
  • Happiness does not come from doing easy work but from the afterglow of satisfaction that comes after the achievement of a difficult task that demanded our best.Theodore Isaac Rubin

Rental Terms and Conditions

• Rates Include
   Daily and weekly rental with unlimited kilometers. Monthly rental with limited kilometers.

• Rental Duration
   Minimum rental duration is 1 day (24 hours).

• Monthly Rentals
   Monthly rentals are calculated on a 30 day rental period. Advance payment is mandatory and first month payment
is non-refundable. Early car return will automatically cancel the monthly plan and weekly or daily charge will apply.

• Late Return
Grace period on car return is 29 minutes, after which an additional day’s rental charge will be applicable.

• Collection of your reserved vehicle
   A vehicle pertaining to any reservation will be reserved for a maximum of 6 hours from its collection due date/time.
Any collection after the mentioned 6 hours will be subject to availability.

• Reservation
   We confirm car group and any car model of the similar car group available at the time of pick up for advance reservations.
A specific car model reservation is currently available only for sports vehicles however special terms and conditions apply.

• Cancellation and No Show
   If you cancel your booking on the same day the reservation is made, no cancellation fee will be applied.

If you cancel your booking up to 3 days prior to collection you will receive a full refund less AED 250
which will be applied by way of compensation.

If you cancel your reservation within 3 days prior to the rental date shown in your booking, a fixed
compensation amount, similar to the average 3 day rental amount will be applied. If you have rented
for less than 3 days, the full amount of the voucher will be kept as compensation.

If you do not collect your vehicle and do not cancel, there is no refund and the full amount of the voucher
will be kept as compensation.

In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must
write to info@primevipcar.com with the booking reference number and details.
• Off-road Driving
   Not Allowed. Customer is fully liable for any damage or additional costs.

• Rule of Road
   Drive on the right hand side.

• Weekend
Friday and Saturday.

• Age Limit
  Minimum age is 21 years old for groups A to E. For vehicles from group F and above, minimum age is 25 years.
There is no maximum age limit.

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